| 1. What are your main products? | Our main products are shoe soles (women's soles, men's soles, children's shoe soles), shoe lasts, uppers, and other shoe materials. Materials include PU, rubber, TPR, TPU, and EVA.
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| 2. Can I get samples?how much time is required? | Yes, we are happy to provide you with free samples for you to check the quality, but the shipping cost needs to be paid by you.We can send samples within 7 working days. |
| 3. What should we do if the order quantity does not reach the MOQ? | 1) We can combine orders to produce together.2) If there are shoes in stock, we recommend that you choose3) We may increase the FOB price based on small quantities |
| 4. How does your factory conduct quality control? | We attach great importance to quality control. We have professional quality control personnel tracking each production chain. Always confirm pre-production samples with buyers before mass production; always conduct final inspection before shipment.
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| 5. How long does it take to deliver the product? | The exact delivery date depends on your design and order quantity. Usually within 15 working days after receiving 30% down payment for bulk orders. If you choose an item we have in stock or just a sample order, we can ship within 7 days.
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| 6. I want to add my own logo or design on the product, is it okay? | Yes, of course. We provide OEM/ODM services. You can put your logo on our shoes and we can also make the shoes of your design
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| 7. What payment terms does your company offer? Accepted delivery terms: FOB, CFR, CIF, EXW, Express; | Accepted payment currencies: US dollars, RMB, Euros;Accepted payment types: T/T, L/C, MoneyGram, Western Union, Cash;Languages spoken: English, Chinese, Japanese
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| 8. How do we pay you? | It depends on your order quantity. Small quantity orders are usually 100% prepaid. For customized bulk orders, 30% is required as deposit and the balance should be paid against a copy of the shipping document. Or you can pay securely online at our Made-In-China store.
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| 9. Why should you buy from us instead of other suppliers? | Our factory has a professional R&D team with 20 years of experience in the shoe sole industry. With our high quality and good pre-sales and after-sales services, we have won a very good reputation among our customers and competitors. Both OEM and ODM are available!
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