| What can you buy from us? |
| Cable gripper Stainless steel wire rope Universal joint Hardware parts |
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| Which shipping method do you provide? |
| For samples or small orders, goods will be sent by express. |
| For regular orders, goods can be sent by air or by sea, just according to your demand. |
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| How long does it take to ship after placing an order? |
| Shipping takes 25 days during peak season and 15 days during off-season |
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| What is your MOQ? |
| MOQ is determined by our clients' requirements, and we are open to accepting trial orders before initiating mass production. |
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| What is the production cycle? |
| It depends on various factors such as product dimensions, technical requirements, and quantity. We always strive to accommodate our customers' needs by adjusting our workshop schedule. |
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| Can I get updates on my product without visiting your company? |
| We will provide a detailed product schedule and send weekly reports containing digital pictures and videos showing the machining progress. |
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| If you make poor-quality goods, will you refund our funds? |
| We make products according to drawings or samples strictly until they reach your 100% satisfaction. Ensuring high-quality products is our top priority, and we take no chances with our standards. If you have any queries or want to make an inquiry, please feel free to contact us via email or phone. Thank you for considering our products. |
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| What is your lead time? |
| Our lead time is 4-8 weeks. |
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| What certificates do you have? |
| We have passed ISO 9001:2015, ISO 14001:2015, ISO 45001-2018, SGS, RoHS, and TUV. |
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| Does your company support free sample shipping? |
| No. Sample shipping costs are at the buyer's expense. |
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| What payment options do you support? |
| T/T,Others |
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