| Before production, we hold a pre-production meeting with our factory and our QC team to ensure that all production processes are properly following the confirmed pp samples and your production technical package documentation. |
| During production, our QC team conducts online inspections at our factory to control the quality of semi-finished and finished products according to the quality standards we have agreed with you. |
| efore shipment, our QC team conducts final random checks to ensure that the bulk quality meets the quality standards we have agreed with you. |
| Besides the QC team, our sales team is also mandatory to check the first batch of finished products sent by the OC team and feedback their comments to the QC team. |
| Our management also reviews production samples from factories from time to time |
| ue to our strict quality control process, we have not received any returns or claims. However, every step of garment production and processing is handmade and our QC team cannot 100% inspect all items, so there may be some inadvertent checks. If you find a large number of pieces that seriously affect retail due to appearance or size problems, please keep these pieces and send us the relevant inspection report/picture. We will check with our factory and QC team. If it is our responsibility, if you do need to restock, we will try to restock, but it will take longer. We would appreciate it if you could accept the resulting shortage. |
| f you have any complaints about our products or services, we will contact you and work with you to find a solution. |
| 1) Q: Can I visit your factory? |
| A: Yes, welcome! Before you come, please. contact us. |
| 2) Q: How to get the latest price list? |
| A: You can send your inquiry online or contact us directly. |
| 3) Q: Can I order samples first? |
| A: Yes, of course. We can provide you with samples. |
| 4) Q: Can you do my design? |
| A: Yes, of course. Our team of designers can make a copy for you. You need to send us your samples and size chart first. |
| 5) Q: When is your delivery date? |
| A: 60-80 days after deposit |
