| Q: Can we get some samples?Any charges? |
| A: Yes,you can get available samples in our stork. Free for real samples,but freight cost. |
| Q: How can we get a quote? |
| A: Please offer the specification of the product, such as material, size, shape, color, quantity, surface finishing etc. |
| Q: What format design file you want for printing? |
| A: PDF: CDR: PSD: EPS |
| Q: Can you help with the design? |
| A: We have professional designers to with box structure. |
| Q: What's the trade term and payment term? |
| A:100%or 50% of the total value to be paid before producing .Accept T/T, Westem Union. L/C,Paypal &Cash.Can be negotiated. |
| Q: May i have new sample made with my design for confirmation? |
| A:Yes. We can do the high quality sample same as your design for confirmation. |
| Q: What about the lead time? |
| A:It depends on the products Normally 5 to 7 workdays after confirmation of design file and remittance. |
| Q: How can I know if my goods have been shipped? |
| A:Detailed photos of every process will be sent to you during the production. We will supply the tracking NO once shipped. |
| Q: What shipping method can i choose? How about the shipping time of each option? |
| A:DHL.UPS, TNT, FEDEX, Bysea, etc 3 to 5 workdays of express deliver 10 to 30 workdays by sea. |
| Q: How do you compute the shipping charges? |
| A:We will supply the shipping charges according to the estimated G. W. when quote. |
| Q: Do you have MOQ? |
| A:Yes. The minimum order quantity depends on the specifications of the products you want. |
