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Our Advantages Support sample proofing service.The professional team helps you design artwork for free.Real-time order tracking.Support the final quality inspection of bulk orders.* More products services, consult us.
| Q 1: Are you a factory or trading company ? |
| A : We are an trading Company, and also have a factory in Dongguan city. |
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| Q 2: What's your business service ? |
| A: We offer one-stop customized OEM service. All of our products are customized made, no stock ready drop shipping goods. |
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| Q3: What's your MOQ(minimum order quantity) ? |
| A : Different products has different MOQ, let's talk case by case. More quantity, better price. |
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| Q4: Can you provide samples for approval before placing the order ? |
| A: Yes, we very agree to custom make sample first for quality checking and size fitting. |
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| Q5: What's the sample policy? |
| A: For sample order, we need to charge you the sample fee, but the fee will be refunded once your bulk order more than 100pcs per style per color. |
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| Q6: What's the production leadtime after order ? |
| A: Sample leadtime 5-7 workdays after details confirmed and deposit received. |
| Bulk leadtime : 10-15 workdays based on order quantity and styles after sample approved and deposit received. |
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| Q7 : What's the payment term ? |
| A : Our payment terms are T/T, 50% deposit, 50% balance before shipping. |
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| Q8: What's the shipping way ? |
| A : It depends on order quantity and your require. We can ship the goods by ocean, by air, by courier(Fedex, UPS, DHL, TNT, EMS ......) |
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| Q9: How do I order? |
| A: If you have a finished artwork design, just send it to us. If not, you can tell our sales represent your design ideas, we will do you a FREE mock up to confirm. |
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| Q10: What format file do you need for design? |
| A: Please offer your logos and design artwork in vector format, AI, CDR, PS, EPS, or high version JPG. |
