| Q1.How about the payment system of the machine? (1) Cash or coin or credit card. (2) Credit card operating service fees vary in different regions, please inform your location and we will check. (3) The credit card service fee is charged by the payment system company, and the income by the machine is also directly to the bank card account bound by the machine owner, which is not related to our seller. Q2.Can you print my logo, letter & picture on the product? Yes. We offer customized services(ODM&OEM). Q3.How long is the delivery time? Base on the quantity you need. Usually within 5-30 days. Q4.Can you switch according to the language of our country? Yes, our machine has 85 national languages to switch freely. Q5.Can I see the machine data from my mobile phone? Yes,we develop mobile phone app for the machine you can check the machine data such. Q6.What is your warranty policy? (1)ln the case of quality issue within the 1st year of use, we are responsible for the cost and shipping of the parts, promise to repair it,and extend the warranty period. (2)Man-made damage and after 1 year, customers need to pay for parts and shipping. Q7.What shall l do if the machine has some problems? (1) Our engineer will support by video call. (2) We have operation videos, basic trouble shooting videos so that you can solve it in time. |
