| FAQ |
| Q1: How can I find the right system for me in the fastest time possible and determine the cost of my project budget? |
| A: We have a complete range of products and can select the right system from our catalogue as quickly as possible according to your performance parameters, with optional accessories/openings, etc., to ensure that you save money while meeting your requirements. |
| Q2: Are you a manufacturer or a trading company? |
| A: We have been in the door and window industry for more than 20 years, our products are sold all over the world, such as the United States, Australia, Kuwait International Airport, Germany, Iceland, South Africa and Southeast Asia, etc. So there is no doubt that we are a very professional manufacturer. |
| Q3: What is your main product? |
| A: Our main products are all kinds of custom aluminum windows, aluminum doors, sunlight room, glass curtain wall and glass railing etc. |
| Q4: What is your payment terms? |
| A: Normally, 50% deposit of total amount by T/T and balance before loading. |
| Q5: Why should I believe in your company? And why should I choose your company? |
| A: Yes, Please put your trust in us. On the one hand, KUUYEE has always put quality control as the top priority and constantly. Increase efforts because only when all staff participate in quality control that we could make products that satisfy customers. On the other hand, we are a professional company and are expert in this business with highly experienced research and development team, purchase team, production team, quality control & quality assurance team, sales team and after sale service team. Not only have most advanced production equipment but also have professional order management system, we are the best choice for you. |
| Q6: My order has been delivered but there is shipping damage, what should I do? |
| A: Please accept delivery of goods, we guarantee the integrity of the goods, filming of damaged parts and unpacking sessions, sent to a person to follow up! |
| Q7: Do you accept OEM business? |
| A: Sure. We do many OEM production for some world famous brands and customers. |
| Q8: How can l get your price? |
| A: The accurate price is based on buyer's specific requirement, so please kindly provide the following information to us: 1.The standard production drawing and the total exact dimensions, quantity and type of window or door; 2. Frame color and thickness of aluminum profile; 3. Type and thickness of glass (single, double, laminated or others) and color (clear, tinted, reflective, Low-E or others). Once we receive your inquiry, we will reply you ASAP! |
